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Help & FAQs

Help & FAQs
Download Scorch


RC 4.0 2006-09-29

PRINTING HELP AND FAQ!
#0
When I call up different songs using Scorch, the same title loads all the time!
I'm using AOL and the links to the sheet music do not work!
The music is printing but I'm getting weird symbols and blocks with Scorch.
I keep getting a bad cmap font error when I click on the PDF file - what is that?
I've installed Scorch, but all I see is a box where the music should be.
Error message when I start downloading Scorch
Web page printed correctly but with no music or staves on it.
No paper came out of the printer.
Printer ran out of paper.
Playback doesn't work or sounds strange.
The music doesn't fit on the paper or is cropped off.
Staff lines and note stems missing, uneven or have rounded end.
Arpeggios (vertical wavy lines) or glissandos (diagonal wavy lines) mispositioned.
Alternate pages are missing.
Keyboard braces missing or wrong size.
The printer was too slow or ran out of memory.
Tried to print several copies but it didn't work.
Notes print as text characters or other font problems.
If there is still a printing problem.
Error message: "The score is corrupt or missing".
Scorch 2 and Netscape 6.
Problems reinstalling Scorch 2 (Windows only).
How to transpose
How to change instrument
How to print
How to change tempo

When I call up different songs using Scorch, the same title loads all the time!

This has to do with your browser settings and how it handles temporary internet files. Go to your Internet options in the browser (for example Internet Explorer choose "tools" then "Internet Options" and make sure that under "settings" for temporary internet files, you have checked "automatically" for "check for newer versions of stored pages").

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I'm Using AOL and the links to the sheet music do not work!

If you are using AOL and find the links to the pages that open the sheet music do not work, then you need to open Internet Explorer as a separate browser, outside of AOL, and then navigate our site from this newly opened browser. The links to the sheet music will then work.

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I've installed Scorch, but all I see is a box where the music should be.

Scorch is fully compatible with all current versions of Netscape Navigator and Opera on both Windows and Mac. It is also compatible with Internet Explorer on Mac.

Make sure you have installed the latest version of Scorch by going here.

Once you have downloaded and installed the Scorch plug-in, make sure you close and restart the browser to allow Scorch to be properly set-up in browser registry.

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I keep getting a bad cmap font error - what is that?

You will get this error when you are using Adobe reader 3.0 or 3.1. You need to upgrade to the new free version by clicking on the link above.

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The music is printing but I am getting weird symbols and blocks where the notes etc. should be!

This is a because you may not have all the correct fonts installed on your computer. Make sure you have room in your fonts folder for additional fonts

Solution: Install the fonts below. Right click on each font below and save to your windows/fonts folder. The music will then print beautifully.

Font 1  Font 2  Font 3  Font 4  Font 5

These are answers to frequently asked questions about Scorch, which should help solve any problems with it.

(Information about Scorch | Download Scorch 2)

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Error message when I start downloading Scorch Try clicking the 'alternative http download' link instead of the 'get Scorch 2' button.

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Web page printed correctly but with no music or staves on To print, don't click Print at the top of your browser window, or Print in the File menu, or type Command-P or Ctrl+P - these will print the web page, not the score. Instead, find the score again and click the Print button on the Scorch 2 toolbar (immediately above the music).

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No paper came out of the printer Check your printer is switched on, contains paper and is plugged into your computer. If it is, it is probably not set up correctly. Please consult your computer's or printer's manual, or see If there is still a problem below.

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Printer ran out of paper With most printers, don't turn off the printer - just feed in some more paper and it should continue printing.

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Playback doesn't work or sounds strange Your computer may have several different sound devices you can use (e.g. soundcard, software synthesizer, MIDI output); some of these may be silent or have inferior sounds. Find the score again, click Scorch's Sound button, and choose a different device.

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The music doesn't fit on the paper or is cropped off Find the score again, click Scorch's Print button, then on the Print dialog box switch on the Fit to Paper option. (On Mac this is in the Sibelius area of the dialog box.) Then print.

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Staff lines and note stems missing, uneven or have rounded ends Find the score again, click Scorch's Print button, then on the Print dialog box change the Substitute Lines option. (On Mac this is in the Sibelius area of the dialog box.) Then print.

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Arpeggios (vertical wavy lines) or glissandos (diagonal wavy lines) mis-positioned Find the score again, click Scorch's Print button, then on the Print dialog box change the Substitute Arpeggios, gliss., etc. option. (On Mac this is in the Sibelius area of the dialog box.) Then print.

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Alternate pages are missing You set the score to print only odd/even-numbered pages. Find the score again, click Scorch's Print button, then on the Print dialog box choose the Normal and All options. (On Mac these are in the Sibelius area of the dialog box.) Then print.

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Keyboard braces missing or wrong size Find the score again, click Scorch's Print button, then on the Print dialog box change the Substitute Braces option if there is one. (On Mac this is in the Sibelius area of the dialog box.) Then print.

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The printer was too slow or ran out of memory Find the score again, click Scorch's Print button, then on the Print dialog box switch on the Substitute Lines option. (On Mac this is in the Sibelius area of the dialog box.) Then print.

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Tried to print several copies but it didn't work When buying a score you can't print more copies than you have paid for. To set the number of copies, find the score again, click Scorch's Print button, then on the Print dialog box change the Copies value. (On Mac this is in the General area of the dialog box.) Then print.

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Notes print as text characters or other font problems Try changing your printer's font settings. For instance, in Windows try printing again but click Properties in the Print dialog box, then try changing options which affect font printing, such as Print fonts as graphics or Print TrueType as graphics (usually on the Font tab of the Properties dialog box).

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If there is still a printing problem

If you have tried the above solutions to printing problems without success, check if you have the latest driver for your printer.

You should be able to download the latest driver from the printer manufacturer's web site. Others: use your web browser to search for the manufacturer. After downloading the driver, save it somewhere easy to find, such as on your desktop. Then install the new driver. To install the new driver on Windows, click the Start button at the bottom left of the screen, then Settings, then Printers. Then double-click Add Printer and follow the instructions. When asked for the manufacturer and model of your printer, if you have just obtained a new driver (e.g. by downloading it), click Have Disk... and find the new driver file you downloaded. When you've finished, find the score again, click Scorch's Print button and print it to see if it works. You may need to consult this web page again to adjust the way it prints.

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Error message: "The score is corrupt or missing"

This error message appears when you are using a very old version of Scorch to view a file saved from a newer version of Sibelius or Sibelius Internet Edition. Try upgrading to a newer version of Scorch.

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Scorch 2 and Netscape 6

Scorch 2 does not currently work with Netscape 6 on Windows, although it does work with Netscape 6 on the Mac.

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Problems reinstalling Scorch 2 (Windows only)

In certain circumstances, Scorch 2 does not reinstall correctly if you try and install it after using Add/Remove Programs (in Control Panel) to uninstall an older version. If Scorch was the only plug-in installed for your browser, the Scorch uninstaller also removes the Plugins folder. This means that when you attempt to reinstall Scorch 2, the installer cannot find the required folder to install the plug-in. The solution is simple: re-create the Plugins folder in the correct location (e.g. for Internet Explorer, usually C:\Program Files\Internet Explorer\Plugins), and then run the Scorch installer again.

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I've installed Scorch, but all I see is a box where the music should be.

Scorch is fully compatible with all current versions of Netscape Navigator and Opera on both Windows and Mac. It is also compatible with Internet Explorer on Mac. However, on Windows, Scorch will only work with Internet Explorer on versions up to and including IE 5.5 Service Pack 1. In August 2001, Microsoft released an update to IE5.5 SP2, and a new version, Internet Explorer 6.0, disabling support for Netscape-style plug-ins in both versions. More details on Microsoft's decision can be found here. Support for Netscape-style plug-ins can be re-enabled by editing the registry. A .reg file to edit the registry can be found here - save the file to disk and run it, then re-load Internet Explorer. Scorch files should then be visible.

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How To Transpose

If a score is in a key that is too difficult, experiment ith transposing into an easier key - and then listen to it paly back!

You can transpose the pitch of the song up or down to make it easier to play or to put into a key that is better for singing or for playing along with another instrument such as clarinet, thumpet or recorder!

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How To Change Instrument

Choose an instrument that needs to be transposed like Bb clairnet or alto saxophone. Watch what happens to the key signature on the treble staff when you select these instruments. It automatically transposes the instrument part to match the piano part in the correct key! Print the piano part first and then select and print for other instrument to play as a duet or accompaniment!

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How To Print

You can print unlimited copies of our 1300+ public domain titles with a Platinum membership.

You can print the first page of all copyright selections for free and print the whole score for a small fee.

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How To Change Tempo

You can adjust the tempo using the slider control below to prictice learn the song seected correctly.

Import: You can also click anywhere on the score and it will start playing from points!

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